ISO 9001 and 14001

ISO 9001 and 14001 are important quality standards for our management systems. ISO 9001 certification is the standard for quality management systems. ISO 14001 sets standards to our environmental management system. Both ISO certificates are valid for three years. Every year, Bureau Veritas audits Gispen on a number of important subject areas.


Good quality management actually means: to say what you do, do what you say, and to prove it. The ISO 9001 certificate is our burden of proof. We control the environmental impact of our business via an environmental management system that meets the ISO 14001 requirements. Moreover, we try to reduce our impact on the environment wherever possible.


We have established five subject areas per ISO standard, i.e. for both the quality- and the environmental management system. Gispen is annually assessed on the following subject areas: - Stakeholder management: the way Gispen approaches important stakeholders - Compliance management: the methodology we adopt in order to meet all standards - Leadership and governance: our administrative organisation, including accountability for possible risks - Risk management: the way Gispen deals with opportunities and threats (a risk inventory is an important requirement) - Link between business strategy and business operations: to what extent are both management systems vertically integrated into the entire organisation.


The latest versions of ISO 9001 and 14001 were published in September 2015. As of September 2018, a new standard will be replacing ISO 9001 and 14001. This new standard is based on Annex SL: a High Level Structure (HLS), or a framework rather, that is applicable to all management systems. This will allow organisations to standardise all requirements.

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